Customer Reviews – See What Our Clients Say About Floor Decor

Customer Reviews – See What Our Clients Say About Floor Decor

At Floor Decor, we take pride in delivering high-quality flooring solutions backed by exceptional customer service. Don’t just take our word for it—explore real customer experiences through our verified Google reviews. From durable SPC and luxury vinyl planks to timeless wool carpets, homeowners across New Zealand trust us to transform their spaces. Whether you’re looking for waterproof flooring, eco-friendly options, or expert installation, see why our customers consistently rate us 5 stars. Your satisfaction is our priority, and we’re committed to ensuring you love every step of your flooring journey.

Som and Ritu are so professional and guided us through the whole experience in laying our carpet in our home. Would highly recommend using for any carpet or flooring... read more

Kelly Leonard Avatar Kelly Leonard
May 17, 2022

Excellent customer service, prompt asking queries and after sales service is excellent

Manmohan Bhatia Avatar Manmohan Bhatia
May 17, 2022

These guys are the best! Didn't even bat an eyelid when I needed to include something extra (removal of existing flooring) and just accommodated me without getting flustered. ... read more

Lana Ash Avatar Lana Ash
May 17, 2022

When we were finally ready to place our order for Abode vinyl planking from Choices Flooring in East Tamaki, we were very disappointed to hear that the branch had temporarily... read more

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Marion Jackson Avatar Marion Jackson
May 17, 2020

Subodh Seth Avatar Subodh Seth
May 17, 2022

Very friendly and helpful Place to shop. And just as the name suggests, loads of choices are available from flooring of all sorts to window dressing options

Deborah Chalmers Avatar Deborah Chalmers
May 17, 2022

Som and his team have done a wonderful job at flooring our 2 homes. We absolutely love it and would definitely come back for the next house/s. Thanks Som!

Rebecca Goddard Avatar Rebecca Goddard
August 17, 2022

Good Quality and reliable service 🙏

Hardeep Singh Avatar Hardeep Singh
September 17, 2022

Great service with good product knowledge and advice. We love our new downstairs flooring and we are repeat business as they were so helpful with flooring for our bathroom reno... read more

Pamela Means Avatar Pamela Means
May 17, 2022

Excellent and professional Service. Quite peaceful experience dealing with Floor Decor

Ehsanul Karim Avatar ehsanul karim
March 17, 2023

Abut the floor decor 1 they have done an excellent job in my two story house. 2 customer service and explaining job very well. 3 on time starting and finishing... read more

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Ruvinda Anura Avatar Ruvinda Anura
September 19, 2023

Very nice place with friendly sales, thanks martin!

Jingjing Dong Avatar Jingjing Dong
May 17, 2019

The team has been great from the beginning. Very helpful and lot of options. Good quality and value.

Katila Withanapathirana Avatar Katila Withanapathirana
May 17, 2022

We've just completed a renovation of our little house and the efficient and friendly service we recieved from Som and the team at Choices Flooring in East Tamaki has been... read more

Anthony Mcbride Avatar Anthony McBride
May 17, 2021

Very prompt and considerate service provided under difficult and changing circumstances. Adapted to changes in material quickly, going beyond the service standard expected. Would highly recommend. Thanks particularly to... read more

Aranee Mahadeva Avatar Aranee Mahadeva
May 17, 2021

Som and Rittu both are very friendly and approachable. Both installers hard flooring and carpet were very efficient Good job done. Thanks Som and Rittu.

Bijanti Chand Avatar Bijanti Chand
July 17, 2022

Naresh Kumar Avatar Naresh Kumar
May 17, 2022

The whole experience from the sales staff's 1st visit, quotation, quality of the carpet and job done as well as the post-service phone call is flawless. I have no hesitation... read more

Wendy Mitchell Avatar Wendy Mitchell
May 17, 2021

Som from Choices Flooring was more than helpful right from when we first entered his store! He made the whole experience of getting our house re carpeted so simple. The... read more

Carey Bulluss Avatar carey Bulluss
May 17, 2020

We have just had laminate planking installed from Choices East Tamaki. We love the result, looks awesome, great product. The whole process was so easy and professionally handled by them.... read more

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Barry Farmilo Avatar Barry Farmilo
May 17, 2021

Great place to deal with Som anf Ritsu were also friendly and professional and were really organized, we had our whole house done with new carpet and wood flooring and... read more

Scotta Wooler Avatar Scotta wooler
May 17, 2022

Highly recommend Som Bansal at Choices East Tamaki. Was really prompt to visit and provide a quote, work was completed perfectly within timeframe to work with other contractors. Would recommend... read more

Gemma Gasson Avatar Gemma Gasson
May 17, 2021

Vanshikha Avatar Vanshikha
August 19, 2024

Great communication, great service, very professional. Value for money. Highly recommend for the future projects. Thanks Ritu and Som for your great assistance on change of plans and to... read more

Satinder Singh Avatar Satinder Singh
May 17, 2022

Excellent customer service, very professional, they understand the customer's situation and suggest products accordingly and in budget. They went out of the way to accommodate the dates and timings. Very... read more

Nischal Mahakal Avatar Nischal mahakal
May 17, 2020

Mark Mclaren Avatar Mark McLaren
May 17, 2019

I was extremely impressed with Choices Flooring, particularly with Daniel. Very competent, experienced and a great communicator. I rate Daniel very highly, and they did an awesome job on my... read more

Delia Carter Avatar Delia Carter
May 17, 2019

I recently bought SPC flooring called Deko Natural from Floor Décor, and I'm really happy with it. When I went into the store, everyone was super friendly and made me... read more

Justin Lover Avatar Justin lover
September 19, 2024

Thanks Floor Decor for an amazing job you guys did at my investment property on Darion Drive. I would highly recommended 👍

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Kim Le Bansal Avatar kim le
April 17, 2023