Customer Reviews – See What Our Clients Say About Floor Decor

These guys are the best! Didn't even bat an eyelid when I needed to include something extra (removal of existing flooring) and just accommodated me without getting flustered. ... read more They pay special attention to the customer with the personal touch of coming out to see the job before committing to it and their floors are outstanding.

We have just had laminate planking installed from Choices East Tamaki. We love the result, looks awesome, great product. The whole process was so easy and professionally handled by them.... read more They organised the old tiles to be lifted and floor prepared plus the installation of the new flooring. Would definitely use them again. Five star 👍

The team has been great from the beginning. Very helpful and lot of options. Good quality and value.

Great place to deal with Som anf Ritsu were also friendly and professional and were really organized, we had our whole house done with new carpet and wood flooring and... read more it turned up earlier than expected and the job was completed in a good timely fashion, Paul and Andrew worked like demons and seems they didnt stop for a rest, and the wood flooring layers were excellent too and did a great job, would highly recommend to all

Excellent and professional Service. Quite peaceful experience dealing with Floor Decor

Very prompt and considerate service provided under difficult and changing circumstances. Adapted to changes in material quickly, going beyond the service standard expected. Would highly recommend. Thanks particularly to... read more Som.

I was extremely impressed with Choices Flooring, particularly with Daniel. Very competent, experienced and a great communicator. I rate Daniel very highly, and they did an awesome job on my... read more lino. I couldn’t be happier. Thank you very much for all your expertise!

I recently bought SPC flooring called Deko Natural from Floor Décor, and I'm really happy with it. When I went into the store, everyone was super friendly and made me... read more feel comfortable. They helped me choose the right flooring easily. Som, the manager, was fantastic. He gave me lots of information about the different flooring options and answered all my questions. He made me feel sure about my choice every step of the way. The Deko Natural flooring looks so good in my kitchen—it feels and looks just like real wood! My in-laws even thought I had real timber floors, and we all had a good laugh when I told them it's this new SPC flooring. I highly recommend Floor Décor to anyone looking for great flooring and friendly service. The team made the whole process easy and enjoyable. Thank you, Som and everyone at Floor Décor, for making my home look amazing! - Justin Lover

Excellent customer service, very professional, they understand the customer's situation and suggest products accordingly and in budget. They went out of the way to accommodate the dates and timings. Very... read more happy with their service and the products. We are very satisfied with final outcome. Surely recommend them.

Highly recommend Som Bansal at Choices East Tamaki. Was really prompt to visit and provide a quote, work was completed perfectly within timeframe to work with other contractors. Would recommend... read more and will be back

When we were finally ready to place our order for Abode vinyl planking from Choices Flooring in East Tamaki, we were very disappointed to hear that the branch had temporarily... read more closed while a change of ownership was underway. We were running to a schedule with our renovation, and after I had a bit of a freak-out moment, I contacted Choices Flooring in Hamilton for advice and to ask for help. Choices Flooring in Hamilton were wonderful, placing the order for our vinyl planking and liaising with the new owners of Choices Flooring East Tamaki, on our behalf. By the time our vinyl planking arrived the new owners were up and running. James was our flooring installer. He was friendly, very experienced and worked efficiently. Som and Ritu (new owners) were a pleasure to deal with. They kept us informed and followed up to make sure everything was okay. We chose Abode vinyl planking in ‘Waverley Oak’ for our entryway, bathroom and laundry. It looks absolutely fantastic and we are delighted with the finished result. We highly recommend Choices Flooring in both East Tamaki and Hamilton for their professional and caring service.

Som from Choices Flooring was more than helpful right from when we first entered his store! He made the whole experience of getting our house re carpeted so simple. The... read more guys who installed our new carpet, went above and beyond! Thanks Som! CAREY & MAREE

Abut the floor decor 1 they have done an excellent job in my two story house. 2 customer service and explaining job very well. 3 on time starting and finishing job no... read more time Waste 4 very quickly products 5 100% guarantee and highly recommend

Thank you Floor Decor for our lovely new carpet. We have had fabulous service, right from our initial inquiry all the way to the installation of our carpet. Som and... read more Ritu Bansal have been a pleasure to deal with.

Great service with good product knowledge and advice. We love our new downstairs flooring and we are repeat business as they were so helpful with flooring for our bathroom reno... read more 3 years ago. Top notch 👌

I visited the store out of curiosity, having chosen floors elsewhere at that stage, but ended up purchasing from Floor Decor for our entire project. I loved the range of... read more floors, but more importantly, I appreciated the attentiveness and information presented. Som and I talked through what would work best for us (space, location, pets, sun, installation). We picked Deko Natural Carbon Infused SPC Range in Driftwood Oak and it looks beautiful - no more reservations about using SPC as an alternative. Cost was great too. There was a hiccup in delivery, but it was promptly and kindly dealt with, really appreciate it. Big thanks to the team!

Abut the floor decor 1 they have done an excellent job in my two story house. 2 customer service and explaining job very well. 3 on time starting and finishing... read more job no time Waste 4 very quickly products 5 100% guarantee and highly recommend

We've just completed a renovation of our little house and the efficient and friendly service we recieved from Som and the team at Choices Flooring in East Tamaki has been... read more superb. We had to put installation back a few days as we caught up with painting etc. and they took that in their stride. Their insallers we great, professional and skilled - thanks gents! I can't recommend them highly enough!

We received good advice and a personal interest in the installation, with excellent after sales service.

Som and Ritu have been fantastic. Right from the start of the process they provided amazing customer service and patience. The design advice and time they gave us, allowed us... read more to make the perfect choice and we are so happy with our new floors - the product and cost were the best that we found (we got about 4 quotes). Even sorting out a few small issues at the end of the process was done with speed and excellent communication. We highly recommend Floor Decor.

Som and Ritu are so professional and guided us through the whole experience in laying our carpet in our home. Would highly recommend using for any carpet or flooring... read more needs ... soo good to deal with and extremely efficent!

Thanks Floor Decor for an amazing job you guys did at my investment property on Darion Drive. I would highly recommended 👍

Excellent customer service, prompt asking queries and after sales service is excellent

Good Quality and reliable service 🙏

Very friendly and helpful Place to shop. And just as the name suggests, loads of choices are available from flooring of all sorts to window dressing options

Very nice place with friendly sales, thanks martin!

Som and Rittu both are very friendly and approachable. Both installers hard flooring and carpet were very efficient Good job done. Thanks Som and Rittu.

The whole experience from the sales staff's 1st visit, quotation, quality of the carpet and job done as well as the post-service phone call is flawless. I have no hesitation... read more to recommend Choice Flooring as the number 1 on the list of flooring suppliers.

Great communication, great service, very professional. Value for money. Highly recommend for the future projects. Thanks Ritu and Som for your great assistance on change of plans and to... read more choose the right product.

Som and his team have done a wonderful job at flooring our 2 homes. We absolutely love it and would definitely come back for the next house/s. Thanks Som!